Flash Drive Recovery

FLASH DRIVES (ALSO KNOWN AS “PEN DRIVES” OR “THUMB DRIVES”)

Failures from these type of flash devices, generally fall into 3 categories:

  1. Logical Failure: Where the device is functioning well but data has been lost. The files may have been accidentally deleted, or the drive may have been formatted. Specialist software and extensive file system knowledge is used to recover your data. An evaluation fee of £49 plus VAT may apply in some cases (for example drives that have been partially overwritten), please call for advice.
  2. Physical Failure: Where the device has been broken, or physically damaged in some way. The unit has to be professional repaired to gain access to your data. In some cases, the device cannot be repaired, or the damage has caused further problems, putting the device into category 3.
  3. Electronic/Memory Failure: These device generally consist of a controller chip and one or more “nand” flash chips. If the controller fails, or the flash chip(s) become partially corrupted, we need to use extremely specialist equipment to recover your data. Generally speaking, all these devices use “wear levelling” technology, which results in the data being spread all over the memory of the flash chips. Also, the controller often “mixes” the data across one or more chip, to improve speed, much like a “RAID” on hard drives. We are one of the few recovery companies in the UK to possess all the very latest tools, experience and skills to remove the chips from the device and decode the data held therein. In fact, we do flash recoveries for many other Data Recovery companies, so chances are if you have a case like this, we’ll end up with it anyway!

SSD DRIVES

These devices include SATA devices (2.5″ or M.2 format generally), PCI-E devices and the like;

Failures from these type of SSD devices, generally fall into 3 categories:

  1. Logical Failure: Where the device is functioning well but data has been lost. The files may have been accidentally deleted, or the drive may have been formatted. Specialist software and extensive file system knowledge is used to recover your data. An evaluation fee of £49 plus VAT may apply in some cases (for example drives that have been partially overwritten), please call for advice. It should be noted that recovery from later SSD’s may be impossible due to the “TRIM” feature which automatically erases the memory where the deleted files were located.
  2. Physical Failure: Where the device has been broken, or physically damaged in some way, such as a power surge. The unit has to be professional repaired to gain access to your data. In some cases, the device cannot be repaired, or the damage has caused further problems, putting the device into category 3.
  3. Electronic/Memory Failure: These device generally consist of a controller chip and one or more “nand” flash chips. If the controller fails, or the flash chip(s) become partially corrupted/degraded, we need to use extremely specialist equipment to recover your data. Generally speaking, all these devices use “wear levelling” technology, which results in the data being spread all over the memory of the flash chips. Also, the controller often “mixes” the data across one or more chip, to improve speed, much like a “RAID” on hard drives. Also in a lot of modern SSD devices, the data is encrypted by the controller chip, and so a “chip off” approach is not an option. But we do have the very latest WORLD CLASS SSD tools (Such as PC3000 SSD from Ace Laboratories) to approach recovery from a different angle. We are one of the few recovery companies in the UK to possess all the very latest tools, experience and skills to give your device the BEST POSSIBLE chances of recovery.